Guest FAQs
Here at 30A Escapes, the safety of our guests is now and always will be our highest priority. We take many preventative measures to ensure the health of everyone we are so grateful to serve... 30A Cleaning Policy
You will receive your property information approximately 60 days prior to your arrival. Door codes to enter the rentals are sent out the day of your check-in.
If you have any questions regarding check-in, please feel free to contact us...
Email: [email protected]
Phone: (888)473-6830
All of our properties have keys or keyless access codes right on the property. You do not have to check in with an office. We keep the check in process simple for our valued guests.
Yes and No. Many of our properties are pet friendly and some are not. You can use the “Pet Friendly” filter in the booking engine to narrow your search to pet-friendly homes, or email or call us for more information.
View all... 30A Pet Friendly Rentals
Please Note: Pet Friendly properties include additional fees.
Check in is at 4 PM and check out is at 10 AM. Please do not request an early check in. We like to use all of the time provided between stays to make your accommodations the best that they can be.
These services are available upon request for an additional charge.
Departure is at 10 AM on the day of checkout. We ask that you do the following:
— Leave all linen on the beds. Our housekeeping team will strip all the beds and replace clean, sanitized linen. Leave all towels in the bathrooms.
— Remove all trash & place in outside trash bins, including anything in the fridge.
— Load any dirty dishes in the dishwasher and start the dishwasher.
— Set all thermostats to Cool at 74 Degrees, (March-October) ; Set to Heat at 65 Degrees, (November-February). AC fan should always remain on AUTO.
— Ensure all doors and windows are fully closed and locked upon departure.
— Leave any keys, amenity bracelets or amenity fobs in their respective lockboxes or in the home.
The property will be equipped with a starter shampoo, conditioner, lotion, and body wash in each full bathroom. Also, there will be 2 rolls of toilet paper per bathroom. The kitchens will have 2 rolls of paper towels, a small dish washing soap, a couple dishwasher packets, 1 sponge, 1 dish soap, 2 laundry packets and 2 garbage bags per trash can. Please note that you will be responsible for purchasing extra items.
No, our homes are stocked with bath towels and linens for the beds, but nothing to take out of the home.
Yes, all of our homes and condos have Wi-Fi.
Most of our properties include bicycles for guest use. The number of bikes provided varies by property, so be sure to check the individual property page for specific details.
Included adult bicycles cannot be exchanged for a different size. If you need additional bikes or different sizes, we offer several rental options, including 26", 24", 20" and 16" bikes, with or without training wheels.
We also offer a variety of bike attachments for rent, including Tagalong/Tandem bikes, Weehoo trailers, cargo trailers and kids trailers for children up to 100 lbs.
Helmets and baskets are available upon request at no additional charge.
For additional questions or to rent bikes or equipment for your stay, please contact our Guest Relations team.
30A Escapes Guest Relations Team
Email: [email protected]
Call or Text: 850-534-6832
No, each property is only allowed 2 pool passes per the Homeowner’s Association. One pool pass will get a group in, so no need to worry about having 1 per person.
Some of our properties include 1 set of beach chairs for guests. This varies by property, so be sure to check the individual property page for specific details.
No. Your pool pass will provide you “access” to the facilities, but there will be a daily/hourly/weekly fee to use them.
Reservations may be cancelled by either party (“you” or “30A Escapes”) by providing written notice (email [email protected]) within the applicable cancellation period prior to your check-in date (“Cancellation Period”), as follows:
· For properties with 1 to 4 bedrooms: Cancellations must be made at least thirty (30) calendar days prior to the check-in date.
· For properties with 5 or more bedrooms: Cancellations must be made at least sixty (60) calendar days prior to the check-in date.
If your cancellation notice is received within the applicable Cancellation Period, the full amount of your advance payment will be refunded, less a cancellation fee of $275.00.
If you cancel after the applicable Cancellation Period, you will be responsible for the full amount of the total booking charges, with no refund. No discounts or refunds will be issued for any adjustments or changes to your reservation after the Cancellation Period for any reason, including late arrivals, early departures, inclement weather, maintenance or housekeeping issues, outages, or noise.
30A Escapes reserves the right to correct or adjust rates to the published rates on a reservation if rates have been misquoted due to human and/or computer error. This loss may be avoided if you purchased a separate Red Sky Travel Insurance Policy and the reason for cancellation is covered under Red Sky’s terms and conditions
